FAQ

Nothing. We won’t delete any of your uploads, but if your tier after your subscription ends exceeds the maximum allowed uploads for that tier, you won’t be able to upload any new photos/videos until you upgrade your plan.

Yes! We’re currently working on it but don’t have a fixed release date yet.

Never. Your photos and videos are yours, you can read our full privacy policy here.

No, only the people you add to the album can see your uploads.

Subscriptions purchased through the iOS app are managed by Apple. To change or cancel an Apple-managed subscription, you’ll need to do so through your Apple ID settings on your iOS device.

PicPocket supports all common image formats and all common video formats including MP4, MOV, WebM, and more. Images can be up to 50 MB and videos can be up to 5 GB.

If you upload a photo or video that you want to delete permanently, you have 3 hours to permanently delete it for everyone. This helps prevent accidental uploads, and the photo will be deleted permanently from our servers. After the 3-hour limit, photos which are shared with other people are essentially ‘grandfathered’ — you can still delete them for yourself, but they’ll only be deleted permanently if everyone in the album also chooses to delete them.

Yes. PicPocket extracts and preserves the metadata from your photos and videos, including the date taken, location, camera information, and other EXIF data. You can view all of this at a glance in the information section of any photo or video.

Our evil plan is to have you enjoy using PicPocket so much, that you depend on it to keep your photos and videos safe & organized. We like to win customers for life.